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The following is a list of typical questions and answers relating to Fortinet's Certification program. If these FAQ's do not answer all your questions, please feel free to send an e-mail message to training@fortinet.com.

REGISTRATION FAQ's

How do I register for a Fortinet course?
To formally register for a course, the registration form with payment must be received by Fortinet. Forms can be sent via fax (613 225-9381) or scanned and sent via email (training@fortinet.com).

How will I know my registration has been accepted for a course?
Upon receipt of a registration, a confirmation email is sent to all students.

Do I need to purchase a FG60 to attend the course? Do I need to bring my own laptop?
No, Fortinet will provide all equipment and materials required for your training session (unless otherwise specified).

How can I find hotels close to the course location I am attending?
A class confirmation and logistics email will be sent to all students 10 days prior to the start date. This email will identify the location of the class facility, and provide information on local airports, hotels, etc.

Can I pay for my courses with a company Purchase Order?
PO's can only be accepted from customers with a pre-existing Fortinet account. Students wishing to utilize a PO can do so through their local reseller. A registration form must still be completed in order to formally register for the course of your preference.

COURSES FAQ's

Do I need to attend the classroom sessions to obtain certification?
Students can bypass both the 201and 301 training courses and opt to attempt the certification exams anytime.

Must I take the 201 level classes before taking the 301 level course?
The 201 course is not a prerequisite for the 301 however FCNSA certification is required for the FCNSP designation.

How can I provide input on Fortinet training classes?
All participants are encouraged to complete an online student survey at the completion of a class. The online survey can be accessed on the main training webpage.

Does Fortinet offer private training sessions?
Yes, Fortinet can present a private session anywhere in the world. Please send an email to training@fortinet.com for more information.

Do you have any self study courses?
The 201 is available as a self-paced course.

CERTIFICATION FAQ's

How do I know if my Fortinet certification is still valid?
Individuals holding a certification on a FortiOS version prior to version 3.0 must successfully complete the new FCNSA or FCNSP exam in order to maintain their certification status.

How are certification exams administered?
Fortinet exams must be taken in a proctored testing environment. Pearson VUE is the authorized test vendor for Fortinet. Please visit www.pearsonvue.com to purchase an exam voucher and schedule your exam session.

Can I take certification exams without taking the classes?
There are no mandatory course requirements, students can opt out of training and take the exams anytime.

How do I purchase an exam voucher and how much do they cost?
Exam vouchers can be purchased from your Fortinet reseller, your local ATC, or by visiting the Pearson VUE webpage (Pearson VUE phone: 877-695-0281(Americas)). FCNSA vouchers cost $150.00 USD and the FCNSP vouchers cost $250.00 USD.

How can I schedule an exam with a pre-purchased exam voucher?
Candidates with a pre-purchased voucher will receive a voucher number from Fortinet which they can enter at the Pearson VUE website.

If I purchase an exam voucher and fail the test, can I retake the exam?
A new exam voucher must be purchased for each exam attempt including retakes. Students who fail the exam can retake the exam after 15 days of the first attempt. Students failing an exam after 3 attempts will be directed to a training course.

Once I pass the exam, how long till I receive my certificate?
Certificates are distributed via email within 4 weeks of successfully completing a certification exam.

Are certification exams based entirely on topics covered in the recommended training courses?
No. The exam is based on topics from a number of areas including the recommended training courses, product documentation, white papers, etc. In addition, the exam will test for knowledge that would only be acquired by someone who has gained experience working with Fortinet products in a real-world environment.

Is there a document outlining a course of study to prepare for the exam?
Yes, the Fortinet Training & Certification "Roadmaps to Success" provides a suggested list of steps to prepare for exams. Located at: http://www.fortinet.com/support/certification.html

Will the exam be available in languages other than English?
Fortinet Certification exams are currently available in English only. Fortinet is currently assessing language requirements on an ongoing basis.

After passing the exam, how will I be able to identify myself as "Fortinet Certified"?
Successful candidates are eligible to receive the FCNSA or FCNSP logo to identify them as Fortinet Certified. (send requests to training@fortinet.com)

Will I be able to see the questions that I got wrong on the exam? If so, will I be informed of the correct answers?
Since there is a limited question pool available for the certification exams, it is not possible to provide this type of information. This would seriously degrade the integrity of the exams. In order to help candidates understand where they did well and where they need to improve, exam scores will be broken down into topic areas covered by the exam and made available to the students

How do I register for a certification exam?
Students can book an exam session and purchase the exam voucher directly from Pearson VUE, the Fortinet authorized test vendor.

How can I provide input on Fortinet certification exams?
Input from both customers and partners are a very important component in the preparation of certification exams. If you have general feedback on the exam or comments on specific questions, you can send your comments to training@fortinet.com